Customer Service

Please send us an email with your questions we look forward to assisting you! Our office hours are Monday-Friday 9am-4pm (PT), excluding holidays.

 

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Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 5-7 business days. Please note that during the Holiday season, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are re-stocked on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notification when it is back in stock!